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Sophomore Desiree Nixon works on trigonometry during the first day of classes at Missouri State University on Aug. 17. (Photo: Andrew Jansen/News-Leader)

More than a third of Missouri State students reported a problem accessing online learning, according to a mid-semester survey university conducted.

Of the 35 percent reporting an issue, 17 percent complained of internet issues and 14 percent pointed to trouble with equipment, such as laptops, or software, including the Blackboard learning management system.

It was not clear if students encountered a one-time issue or ongoing frustrations.

“A survey is nothing but a survey if you don’t do anything with it,” said Keri Franklin, associate provost for public affairs and assessment. “And so we have to reach back out to the students and let